6 replies, 2 voices Last updated by Janet W 2 years, 5 months ago
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    • #50289

      Janet W
      Member
      @rjwilliford

      In the past three or four days, I’ve had about 30 or more pop ups stating “Your McAfee subscription has expired today.” “Renew McAfee License Now!” “Turn on your Antivirus!” (not from Defender nor Malwarebytes Free) No subscription, can’t find the cause. Have Windows 10. Use Chrome browser. Have run Malwarebytes free (14 hour scan), but nothing showed up. ( Now the pop ups come with ” 1.pbop1.com ” Can’t trust Google search! Any help truly appreciated!

    • #50313

      TeamKomando:John
      Participant
      @264458

      Hello Janet,

      You can tap or click here to see how to uninstall Mcafee products. Be sure to enable windows defender thereafter or replace it with a solution such as Total AV.

      • #50326

        Janet W
        Member
        @rjwilliford

        Hi TeamKomando:John. Thank you for the suggestion. However, when I look for McAfee to uninstall, it isn’t showing up in my listed apps. When I “search,” nothing comes up in the way of McAfee. I also ran UnHackMe today and (when you aren’t a geek) you don’t know what to delete or what to leave alone. Anyway, I’m still getting the notifications in the sidebar bottom right corner. Also something about Unauthorized Changes Blocked from a Controlled folder. Have no clue… Sorry, but thank you for the info.

    • #50327

      TeamKomando:John
      Participant
      @264458

      Hello Janet,

      I suspect we may be dealing with a browser extension or a broken app.

      You can find a tool to force uninstall all McAfee software below.

      https://m.majorgeeks.com/files/details/mcafee_consumer_product_removal_tool.html

    • #50416

      Janet W
      Member
      @rjwilliford

      Hi John. I ran your McAfee uninstall tool. It worked as far as the constant notifications from McAfee, but now, I am getting repeated (!) notifications from my Windows Security about “Unauthorized changes blocked,” /controlled folder access blocked reanimator.exe from making changes. Click to see settings… No clue if I should delete reanimator.exe, leave it alone, or go in as Admin and make changes. Totally inept when it comes to knowing what is dangerous to meddle with on a computer. If you have any suggestions, please let me know. This is like being adrift on the ocean in a rowboat with no reference points. Except Komando.com. Thanks you.

    • #50554

      TeamKomando:John
      Participant
      @264458

      Hello Janet,

      You should definitely remove that program, you can use your start menu to search for apps & features Then Search for reanimator.exe or the software name RegRun Security Suite in the search bar or try out the developer name Greatis Software and remove it.

      If you want to be completely worry-free you should perform a clean install of Windows 10 after making a backup of all of your data.

    • #51457

      Janet W
      Member
      @rjwilliford

      Thank you!

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