2 replies, 3 voices Last updated by Norman Harris 4 years, 4 months ago
Viewing 2 reply threads
  • Author
    • #40461


      Hi. I have used an Arris Surfboard SBG6782-AC Wireless Cable Modem Gateway since April 2016. If I were to get a mesh system would any changes need to be made? But, what if I were to get an updated router, is there any way to separate the router function from the modem so I could keep the modem, but get better reception on all my devices with a better router? Or would I need a new modem too? Thank you for cutting the problem down to size. I’m not sophisticated in this realm.

    • #40527


      You would need to disable the wireless radio on the Arris, HERE page 15 gives you the default credentials for the device and steps for logging in.

      Then the screenshot HERE shows where you can disable the wireless radio. After that you can now connect the WAN port on your new wireless router to any port on the Arris device.

    • #41863

      Norman Harris
      @Norman Harris

      The answer is YES, unequivocally. You usually will just have to log on through a wire connected computer to your gateway, usually by typing its IP address, often but it can be something modified from that. You usually have to type a username and password, which is going to be your gateway’s default username and password unless you have changed it {for security, You should change it} You can then find a way to the wireless network controls and you should disable the wireless networks both for the 2.4 and 5 ghz bands on that device. At this point you can plug your WAN or Internet or To Modem out on your new Router to one of the device ports, usually 1,2,3,4 on your Modem-Router{gateway} . Now you need to log on to your new router and set up the 2.4 and 5 gigahertz networks on it, SSID, password and usually WPA2 personal for security . Some devices may assign the same SSID to both 2.4 and 5 ghz. Your wireless computers and laptops will be ready to connect now, especially if you selected the same username and password as you used on your gateway. You will want to check the devices, and your smartphones for wireless connectivity now. Now smart home devices such as cameras, wireless plugs, wireless camera doorbells, thermostats, Google Home Speakers, Amazon Echos {Alexa’s} will have to be repaired. Same is true for WI FI printers, who will need to get a new DHCP internet address to pair with your new router. {ignore the next part, if you don’t know or understand IP addresses and Dynamic Host Configuration Protocol and Static IP’s} If you are familiar with DHCP, you may want to change it on your OLD router, then set your new router to use the same range of IP addresses as your old router originally used so that it will be easier to get your Internet of Things devices back on to your new wireless network.

Viewing 2 reply threads

You must be a Komando Community member to reply to this post. Sign up or log in.