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Pix off phone

1 reply, 2 voices Last updated by TeamKomando:John 3 years, 1 months ago
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    • September 5, 2021 at 11:09 am #50519

      Pamela Mercer
      Member
      @cocoap

      I am trying to transfer pix from s9+ to passport harddrive. My pc is not “picking up” my phone. Thoughts?

    • September 9, 2021 at 10:42 am #50533

      TeamKomando:John
      Participant
      @264458

      Hello Pamela,

      Please be sure you are using a Data USB cable and not just a charging cable, you will be able to identify what kind of cable you are using by which options you are presented with when attempting to change modes.

      If you tap or click here, you will find directions for media transfer using a PC.

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