2 replies, 3 voices Last updated by Dale Barnes 2 years, 11 months ago
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    • #49585

      MaryW
      Participant
      @MaryW

      How do you sign in as administrator on PC 8.1.
      I need to do that in order to use the Dell support assist. However when I try to run it it states I must sign in as administrator however I am the administrator so I’m confused!
      Please help.

    • #49650

      TeamKomando:John
      Participant
      @264458

      Hello MaryW,

      To do so you need to be an administrator yourself, begin with launching an elevated command prompt by doing the following:

      Click Start.
      In the search box, type cmd.
      Right-click cmd.exe and select Run as Administrator. If done properly, the User Account Control window below opens.
      Click Yes to run the Windows Command Prompt as Administrator.

      From here you will want to copy and paste the following then hit enter:

      net user administrator /active:yes

      Now you will want to set the administrator password by typing the following into the elevated command prompt windows:

      net user administrater newpasswordhere

      Replace newpasswordhere with your preffered password for the Administrator account.

      Now you should be able to log out and log back in as administrator.

    • #49629

      Dale Barnes
      Participant
      @barnesw

      I’m guessing you have already checked to make sure the account you are logged into is actually an administrator account and not a user account, since it is possible to have more than one? Is this Windows 8.1? It has been quite a while since I used Windows 8, but I found a link to a Microsoft page that tells how to check the account type. The article does not show Windows 8, but I seem to recall the interface for versions 7 and 8 were similar.

      https://support.microsoft.com/en-us/topic/how-to-determine-your-user-account-type-in-windows-18193b22-d93c-a5ec-e7dd-c73f915f52a7

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