4 replies, 2 voices Last updated by Ronald Jakubowski 1 months ago
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    • #57266

      Ronald Jakubowski
      Participant
      @rjjakubowski

      It seems that every month after a Windows Update my LG Gram loses the ability to Hibernate… When I select it (or close the lid which is supposed to make it Hibernate) it winds up shutting down in a way that Chrome calls “unusual” (and invites me to restore my tabs.” I try setting the power modes to default (and other recommendations I find on answers.microsoft.com) to no avail. So I start putting the laptop to sleep instead. And then, after about a week I find that Hibernate starts to work normally again… Until the next Windows update… Any more ideas?

    • #57334

      TeamKomando:John
      Participant
      @264458

      Hello Ronald Jakubowski

      If you let your battery die while the computer is in Hibernation, this is expected.

      It seems it is also happening to other users, tap or click here to see how to modify your settings for what action happens when you cloese the lid.

      1. Go check if your “lid closed” action option is still properly configured.

      -Open the Control Panel by searching for it in the Windows search box.
      -Click on “Hardware and Sound” and then “Power Options.”
      -Click on “Choose what closing the lid does.”
      -Under “When I close the lid,” select the desired action for both “On battery” and “Plugged in.” The options are “Do nothing,” “Sleep,” “Hibernate,” and “Shut down.”
      -Click “Save changes” to apply the changes.

    • #57336

      Ronald Jakubowski
      Participant
      @rjjakubowski

      John,
      My laptop battery is never left to “die”, so that is not an issue.

      I’ve done all that you recommended (nothing has ever changed from where I had set it.) I have reset the power options to default, with no change. Sometimes I will find that Hibernate starts working for no apparent reason, and then “breaks” again on the next Windows Update.

    • #57391

      TeamKomando:John
      Participant
      @264458

      Hello Ronald,

      You could attempt verifying whether or not Windows is corrupted, which could be caused by an underlying hardware issue such as a failing SSD.

      Tap or click here for free software to check the S.M.A.R.T. status of your Disk.

      If your disk is passing then the next thing to do would be to make sure there is not corrupted data by using a built in tool, tap or click here to see how to use the tool.

    • #57392

      Ronald Jakubowski
      Participant
      @rjjakubowski

      Thanks!
      I solved the problem by running the Windows DISM tool (DISM.exe /Online /Cleanup-image /Restorehealth), followed by the SFC tool (sfc /scannow). All is working as it should now.

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