I read over the safe mode and refresh information. I have used a VPN in the past, but am not currently using one. After reading over the refresh description, I decided I don’t want to turn off extensions and add-ons, so, instead of doing a refresh, I tried deleting all the msn and microsoft cookies. That seemed to allow me to get to the MS support webpages.
The drivers were the most updated versions, so I am awaiting my next BSOD to gather additional information.
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