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Windows 10 Pro USB (power save?) BSOD
I am running a Dell XPS Desktop with Windows Pro, all the latest updates available installed. Since the most recent major Windows 10 update, a previous USB-related problem has reappeared. Every PCI and USB sleep option I have been able to find is turned off.
After the PC is fully (cold boot) up and running, occasionally plugging in a USB device (e.g., Garmin bike computer / camera / watch / GPS, or Sandisk USB drive) will cause a BSOD. Other times, plugging in one or more of these devices will work fine. The GPS is visible to Windows, but is never recognized as a Garmin device. All USB connections are made to the PC USB ports, not through a USB hub.
I’ve searched the internet for a solution with no success. I’ve exchanged email and phone conversations with Garmin techs and followed their recommended processes. The BSOD frequency has decreased, but it still occurs. On a previous Windows 10 version, turning off USB-related power options resolved the problem. I suspect something USB-related is causing the problems again, but all fix attempts have been unsuccessful.
I ride my bike / trainer regularly, and use the USB interface to download ride data. I would like to get by the inconvenience of terminating all the running tasks to connect my devices in the hope the PC won’t crash.
As a partial workaround, I use a Windows 8.1 PC to provide full interface functionality for the Garmin devices, but that PC is approaching end-of-life.
I would welcome any suggestions.
Thanks in advance,
don
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