Q&A Forum > > Reply To: Windows 10 Start a new discussion February 20, 2020 at 4:49 pm #41927 Komando CommunityParticipant @KomandoCommunity Sorry to hear that Steve. Here is something you can try: https://support.microsoft.com/en-us/help/12386/windows-10-find-lost-files-after-upgrade Also, check under C:\Users to see if multiple user profiles are listed. Your files may be under another profile.