Thanks Kim, working now. Also, you had a caller that was looking for a way to keep her phone working in power outages, she might also want to look into GOAL ZERO, you just leave it plugged in until power goes out and have power when you need it, you can get different levels of unit abilities and length of use. They are not inexpensive, but living in FLorida does give me peace of mind and you can hook up solar panels for extended outages. Just a thought.