Q&A Forum > > Reply To: WiFi & Cellular not connecting iPhone & iPad Start a new discussion November 2, 2020 at 11:35 am #45833 TeamKomando:JohnParticipant @264458 Hello Paul, Your best bet is to factory default the device, then make sure you device is up to date and try again with cell data and Wi-Fi. Before you start you might want to make a complete backup of your device.