David Haas

Thanks for the suggestions but microsoft’s support says because it was an alias at the time it was removed there is nothing they can (want to) do. I’ve spent 4 days picking up the pieces from this. Now I will have to buy new licenses for my microsoft products to use them because when I try to sign in with the old account it doesn’t exist and when I try to use it with the new account it says it’s already activated by another user (my old email address).