[David Haas]

Thanks for the suggestions but microsoft’s support says because it was an alias at the time it was removed there is nothing they can (want to) do. I’ve spent 4 days picking up the pieces from this. Now I will have to buy new licenses for my microsoft products to use them because when I try to sign in with the old account it doesn’t exist and when I try to use it with the new account it says it’s already activated by another user (my old email address).