10 replies, 5 voices Last updated by azccgary 3 years, 2 months ago
Viewing 9 reply threads
  • Author
    Replies
    • #46449

      Damian Housman
      Member
      @damianhousman

      This article is in the current newsletter. I got as far as getting to the actual flash stuff to delete, when I was stopped because I don’t have permission to delete them. I have to be a super duper administrator. How do I make myself one?

    • #46455

      TeamKomando:John
      Participant
      @264458

      1. Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety, clicking User Accounts, and then clicking Manage another account Administrator permission required. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

      Your account type is displayed below your user name.

      If your account type is Administrator, then you are currently logged on as an administrator.

      If you navigate the windows explorer over to c:\users you will find a list of all of the users on the computer, may possibly lead to you the username of the admin.

    • #46552

      vherrmann
      Participant
      @vherrmann

      I am listed as Administrator, but am still unable to delete the files.

    • #46575

      TeamKomando:John
      Participant
      @264458

      I have found a solution for everyone, be sure to run the downloaded uninstaller app as administrator by right clicking on the program and left clicking “run as admin”. Click here to download the uninstall tool directly from Adobe.

    • #46758

      ChuckH
      Participant
      @ChuckH

      That doesn’t work for me. I did the “run as admin” and I am listed as an administrator anyway. However, I still get the message “You need permission to perform this action. You require permission from TrustedInstaller to make changes to this file.” A Google search appears to have found instructions on how to get around this but it also appears to require me to be a computer genius and have the patience of Job to perform the steps shown …sort of. TrustedInstaller appears to be a good thing as far as saving your core system, but there HAS to be a simpler way to temporarily disable it or to work around it in order to delete all the remaining files from Adobe Flash.

    • #46760

      azccgary
      Participant
      @azccgary

      I have the exact same problem. Answers on how to get the permission are confusing. It appears that the simple answer may be to log on as “hidden” administrator which has a higher level than the Trusted Installer. I don’t know how to do that.

    • #46871

      TeamKomando:John
      Participant
      @264458

      Hello everyone,

      Please click here for a Komando.com article which lists out all steps needing to be taken to remove flash player.

      • #47102

        azccgary
        Participant
        @azccgary

        I followed all the steps but when I got to deleting the folder contents, I get the message that I need permission from trustedinstaller. I am signed in as administrator.

    • #47103

      ChuckH
      Participant
      @ChuckH

      I, too, followed the instructions exactly. I also tried each and every suggestion listed on this thread and none of it works for me. It would appear than Kim needs to take a good look at it and research and write out every step needed for those of us who can’t use what has been written.

    • #47163

      TeamKomando:John
      Participant
      @264458

      Hello,

      You can use the following directions for taking over permission of the files manually.

      Right click on the folder of the flash files and click on Properties.
      Go to Security tab and click on Edit.
      Click on Add.
      Type Everyone in the space provided for entering names.
      Click on Check Names and click OK.
      Check mark the option Full Control in the list of permissions for Everyone.
      Click on Apply and then click Continue on each pop-up you receive afterwards.
      Click OK.

    • #47107

      azccgary
      Participant
      @azccgary

      I just found the article in this link and it works. https://www.drivereasy.com/knowledge/you-require-permission-from-trustedinstaller-error-fixing-guide/

Viewing 9 reply threads

You must be a Komando Community member to reply to this post. Sign up or log in.