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How do I reverse my “disabled” iPhone Account?
I accidentally clicked on a very simple app for 3 to 5 year-olds, and it immediately triggered a “subscribe for 1 year for $79.99” button which I never meant to push. Then it said “subscribe for 1 week $7.99” which of course I didn’t want. I thought I had cleared several of these unwanted subscriptions, but I missed the 3 day cut off, so I called my debit card to block the payment. Apple didn’t like that and disabled my account. I DON’T KNOW HOW TO CONTACT THEM AND EXPLAIN HOW THIS HAPPENED. (I believe this App is a trap for children and has no place on the Apple App Store.)
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1 Reply
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Hello Patricia,
Sorry to hear your account has been disabled, you can click here to start a support chat with Apple. From there a representative should be able to help.
Let us know how the process goes, best of luck getting your account re-enabled.
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