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How do I reverse my “disabled” iPhone Account?

Tagged: How to Re-enable iPhone account?

1 reply, 2 voices Last updated by

TeamKomando:John 3 years, 1 months ago

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- March 13, 2021 at 5:18 pm #48389
  
  Patricia O’Brien
  Member
  @NoNoApple
  
  I accidentally clicked on a very simple app for 3 to 5 year-olds, and it immediately triggered a “subscribe for 1 year for $79.99” button which I never meant to push. Then it said “subscribe for 1 week $7.99” which of course I didn’t want. I thought I had cleared several of these unwanted subscriptions, but I missed the 3 day cut off, so I called my debit card to block the payment. Apple didn’t like that and disabled my account. I DON’T KNOW HOW TO CONTACT THEM AND EXPLAIN HOW THIS HAPPENED. (I believe this App is a trap for children and has no place on the Apple App Store.)
- March 15, 2021 at 8:37 am #48417
  
  TeamKomando:John
  Participant
  @264458
  
  Hello Patricia,
  
  Sorry to hear your account has been disabled, you can click here to start a support chat with Apple. From there a representative should be able to help.
  
  Let us know how the process goes, best of luck getting your account re-enabled.
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