I’m hoping somebody can help me. My Grandmother, who is 101 years old, has a Samsung J phone that died. I’m her grandson and I’m trying to help her. I gave her an S10 and set it up for her, but apparently my aunt, who she lives with, didn’t sign her phone into a Google account and therefore wasn’t synchronized. She lost her contacts and her pictures, which were many. Between me and my Aunt, we were able to import most of her contacts, but my Grandmother is very upset about losing her pictures. Please give me some ideas of how I can recover her photo’s. The phone will not fire up at all. And yes, it is charged, but with no indication.