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Iphone 11 won’t charge

2 replies, 2 voices Last updated by Shelagh Tillott-Booth 1 months, 2 weeks ago
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    • March 9, 2024 at 3:10 pm #57356

      Shelagh Tillott-Booth
      Participant
      @MissLucyLee

      Hi,
      My Iphone 11 won’t charge. I’ve tried every cord that I have and don’t believe that’s the problem. I tried to do a hard re-set (and it’s possible I’m not doing it correctly as I’m 83!) but I’m holding the lower volume button down and the power button so long that it wants to make an emergency call. I’ve turned off pretty much everything and I’m now down to 18% charge. Can someone please help me?

      Thanks!

    • March 11, 2024 at 8:17 am #57359

      TeamKomando:John
      Participant
      @264458

      Hello Shelagh Tillott-Booth,

      You could always get a wireless charger as the iPhone 11 supports wireless charging via any Qi-certified wireless charger.

      You could also attempt cleaning the charging port as shown here in a YouTube video.

    • March 11, 2024 at 11:15 am #57360

      Shelagh Tillott-Booth
      Participant
      @MissLucyLee

      Hi John,
      Thanks, I already cleaned the charging port. I just ordered a wireless charger hoping that it will work.

      I appreciate your help!

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