2 replies, 2 voices Last updated by Sandy Landers 1 years, 7 months ago
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    • #54600

      Sandy Landers
      Participant
      @sbldezynr

      My daily Group Messaging stopped working as usual as of yesterday. I’m not receiving any more Group Messages and when I try to send one to the group, a green line starts to move at the top of the screen and then stops just before the end. Then I get a message under it saying
      Not Delivered. “Try again” and the same thing happens. Is there a FIX for this bug?
      Thanks for helping.
      Sandy Landers
      Tamarac, FL

    • #54601

      TeamKomando:John
      Participant
      @264458

      Hello Sandy,

      Please confirm you do not have a VPN enabled.

      Then try doing this on your iPhone.

      Go to settings > transfer or reset iPhone > reset > reset network settings.

    • #54603

      Sandy Landers
      Participant
      @sbldezynr

      Hi John,
      Thanks for responding. Yes I had my VPN enabled and followed your suggestion.
      All is good now. I recently installed TotalAV the other day and I now think that that might have had something to do to create my issue. I also have ExpressVPN. Which one should I have turn on and do I need both? Are there instructions available online for using TotalAV on iMac’s, iPhones and iPads? That would be helpful as well. I’m not sure how to use it.
      Again, Thanks for you help.
      Sandy

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