3 replies, 2 voices Last updated by TeamKomando:John 2 years, 11 months ago
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    • #46387

      sw1170
      Member
      @sw1170

      I have had my Samsung monitor for a number of years and never had a problem until today when I turned on my computer and discovered my monitor is in wide mode. In checking, I found that Windows updated last night. I have tried every way I know to correct this, but have failed. My Samsung gives me the following options H or V positions, auto or wide widths. I am not sure where to go from there. it is a DP2VGA V235.

    • #46405

      TeamKomando:John
      Participant
      @264458

      Hello sw1170,

      Sorry to hear things have changed after an update, it sounds like your have an older monitor that is not widescreen. Please confirm you are using a square monitor and not one with a rectangular shape.

      The model number you provided is for an adapter that converts Display Port to VGA, you may very well only need to go into you settings to change your resolution to one that is for a 4:3 aspect ration such as 4:3 aspect ratio resolutions: 640×480, 800×600, 960×720, 1024×768, 1280×960, 1400×1050, 1440×1080 , 1600×1200, depending on what your monitor supports. You can see how by clicking or tapping here.

      If this does not work for you, please provide the Samsung monitors model number, so we can further assist.

    • #46410

      sw1170
      Member
      @sw1170

      Thank you for getting back to me. No I have a rectangular monitor and the Samsung model number (which I click on information) is DP2VGA V235. The other information that comes up is Analog 484KHz 1024×768.

    • #46417

      TeamKomando:John
      Participant
      @264458

      Hello sw1170,

      Thanks for that information, you will need to increase your resolution to something of a 16:9 aspect ratio 1024×760 is a 4:3 aspect ratio. You will need to change your computers resolution to one of the following.
      1024×576, 1152×648, 1280×720, 1366×768, 1600×900, 1920×1080 Click or tap here to see how to change the resolution in Windows 10.

      Doing so should take care of your issue, let us know how it goes.

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