Sorry for taking so long to get back to this. I receive all the newsletters through hotmail.com. Have for many many years.
I do check junk folder just in case and once in awhile a newsletter will find its way there. I log directly into the web mail
rather than a 3rd party mail client. I also use Firefox. I have not tried other browsers and I keep Firefox updated and the
issue has remained through at least the past 3 or 4 updates if not more.