9 months, 2 weeks ago-
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After switching to Century Link to get 5G service 18 months ago, I bought a new modem from them. 5G disappeared from my modem options a month ago. Century Link is now telling me my modem is outdated and needs to be replaced in order to get 5G service again. They are giving me an option to buy a new modem from them for $200 or lease one from them for $15.00 per month. Is it better to buy or lease a modem?
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Hello Bill Hornaday,
Your specific Modem/Router combo does in fact support both 2.4 and 5 GHz. Your older device must have offered both the 2.4 & 5 GHz networks. Newer devices only show up as one network allowing your device and access point to determine if 2.4 or 5Ghz would provide the best signal.
From Windows OS you can determine if you are connecting to 5GHz network by doing the following:
Click the WiFi icon in the bottom right). Click on “Properties” of your WiFi network. In the window that opens, scroll down to “Properties”. “Network Band” will either say 2.4GHz or 5GHz.
You can download an app on your phone to analyze what networks you are broadcasting.
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You can also tap or click here to see how to log into your Modem/Router to confirm its settings.
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