2 replies, 3 voices Last updated by Don Wirth 6 months, 3 weeks ago
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    • #56386

      MarilynB
      Participant
      @MarilynB

      Mom’s 12 year old Dell XPS crashed and we were able to extract 10+GB of old email files from the hard drive and move to a folder on the new Dell (Win 11) computer. Note that she was still using Windows 7 and that version of Livemail stored all her mail and folders on her hard drive under a secure user folder.

      Problem is that there doesn’t appear to be a way to move several GB of old .EML Livemail email files, and folders, AND attachments, to the new Wndows 11 Mail (which she likes OK and is currently using).

      She has MS 365 home edition and I even tried rolling into Outlook thinking it could handle the eml to pst conversion but there seems to be no option to do that. After a great deal of Googling it appears that this is a known problem and there are companies that advertise conversion solutions but I’ve been leary of that unknown. Why would moving from an old MS program to the new version be so problematic? Mom is distraught at possibly losing years of emails and attachments.

      Any help is greatly appreciated.
      Ben

    • #56394

      TeamKomando:John
      Participant
      @264458

      Hello MarilynB,

      This should be fairly quick, depending on how many .eml files you have.

      Install and open the Microsoft Outlook application with your email account connected.
      Navigate to the folder containing the EML files and open it.
      Drag & drop the .EML files into the inbox folder of the Microsoft Outlook application.

      I really hope this helps!

    • #56715

      Don Wirth
      Participant
      @Frisco1522

      I decided to move from Windows Live 2011 to Outlook. Big mistake.
      Lost my storage folders in the process. I had hundreds of saved emails in there from deceased friends, late daughter and insurance emails.
      I do so love Microsoft. NOT!
      Upgraded to Windows 11 and half of my software didn’t work. Backgraded back to Windows 10.

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