-
Can’t move old Livemail into Windows 11 Mail or Outlook
Mom’s 12 year old Dell XPS crashed and we were able to extract 10+GB of old email files from the hard drive and move to a folder on the new Dell (Win 11) computer. Note that she was still using Windows 7 and that version of Livemail stored all her mail and folders on her hard drive under a secure user folder.
Problem is that there doesn’t appear to be a way to move several GB of old .EML Livemail email files, and folders, AND attachments, to the new Wndows 11 Mail (which she likes OK and is currently using).
She has MS 365 home edition and I even tried rolling into Outlook thinking it could handle the eml to pst conversion but there seems to be no option to do that. After a great deal of Googling it appears that this is a known problem and there are companies that advertise conversion solutions but I’ve been leary of that unknown. Why would moving from an old MS program to the new version be so problematic? Mom is distraught at possibly losing years of emails and attachments.
Any help is greatly appreciated.
Ben
Log in to reply.