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Hard Drive not recognized
We use a external hard drive to save data on, due to the internal hard drive doesn’t have enough space to accommodate, once windows 10 updated. It has been working fine, but after updates on Windows 10 it stopped. When I go into device manager I can see the hard drive and it says location is USB Mass Storage. It shows it is working. I try to access information on it, by going into a shortcut to the device. It says the device is not working and can not be found. We have information on the drive we would like to access, but can’t. I tried disable the drive, restart the computer plug in and it still isn’t working. I also tried plugging into another computer and it doesn’t show anything. The light is lit and when you plug it in, it flashes as if it is working. Please help..
Thanks
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