I have been over a week without access to my windows account. They said that I had a violation to their rules of conduct. I have been trying to contact Microsoft to find out what the problem is. I have not received a response for a week. I think they might be trying to reach me from my outlook account that I don’t have access to. Has anyone had a problem like this? And if so how do you resolve it?
It has now been almost four months that I have not had access to any part of my microsoft account. I have filled out a form several times because they kept telling me to do the same thing over and over and I should get a different response. I did a fresh install. I have called several times with no results. They have continued to bill me for the products that I am not able to use. I really don’t have money to through away like this as I am on a fixed income. They all understand but it seems that they don’t care. I don’t know where to turn. My health is also being affected.
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