Q&A Forum > > Reply To: iPad Pro Start a new discussion March 3, 2021 at 11:37 am #48163 TeamKomando:JohnParticipant @264458 Hello Ebaldwin001, Now we need to figure out if this is a hardware or software issue, you will need to factory default your device. You should try backing up your device and performing a factory reset. If this issue persists then something is wrong with the hardware. By any chance are there any small cracks in the screen?