4 years, 10 months ago-
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My Samsung Galaxy S9+ updated last night and I woke to signing in to a screen with no icons!
Because my Note 4 updated a couple of years ago and wouldn’t take my password or thumbprint (had to buy a new phone…) I panicked.
The solution was that I was able to get the pull-down screen with the settings and it let me add my eye scanner, then it worked. Whew!
I like the eye scanner now so it makes up for the glitch.
Thankful that I do have it backed up just in case.
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What a strange issue. Glad to hear you found a work around. Thank you for sharing!
Regarding that Note 4: If you ever get locked out of a device again you can try to reset it. Here is how to do this for an Android phone:
https://support.google.com/android/answer/7663172?hl=enYou can also perform some actions remotely, if you have the option enabled on your Google account:
https://support.google.com/android/answer/6160491 -
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