1 reply, 2 voices Last updated by KimKomando 4 years, 2 months ago
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    • #44974

      Brenda
      Member
      @bcatalog

      My iMaC has popped up with a blue/green screen of death. I can’t get out of it. Any suggestions?

    • #44975

      KimKomando
      Keymaster
      @KimKomando

      Hi Brenda,

      It’s not good. :/

      Let’s run first an Apple Hardware Test.

      Follow these steps and let us know what it says.

      Shut down your Mac. Turn on your Mac, then immediately press and hold the D key on your keyboard. Keep holding until you see a screen asking you to choose your language.

      When Apple Diagnostics knows your language, it displays a progress bar indicating that it’s checking your Mac: Checking your Mac takes 2 or 3 minutes.

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