Home Q&A Forum Advanced Tech Support Blue/green “screen of death”?

  • KimKomando

    Administrator
    August 30, 2020 at 9:44 am

    Hi Brenda,

    It’s not good. :/

    Let’s run first an Apple Hardware Test.

    Follow these steps and let us know what it says.

    Shut down your Mac. Turn on your Mac, then immediately press and hold the D key on your keyboard. Keep holding until you see a screen asking you to choose your language.

    When Apple Diagnostics knows your language, it displays a progress bar indicating that it’s checking your Mac: Checking your Mac takes 2 or 3 minutes.

Log in to reply.