3 replies, 2 voices Last updated by TeamKomando:John 2 years, 3 months ago
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    • #50308

      pmbrown2
      Participant
      @pmbrown2

      I need to get fan replaced in my Inspiron laptop. What steps to I need to take to make sure my financial data and other privacy concerns aren’t compromised when I leave it for repair? Or is there anything I can do really?

    • #50310

      TeamKomando:John
      Participant
      @264458

      Hello pmbrown2,

      You will A) want to create a backup of your hard drive using Macrium reflect free to an external hard drive, then perform a clean install of Windows. Or B) pull the Hard Drive or SSD from the laptop as they do not need to boot an Operating system to replace the fan.

      If you let us know the make/model of your laptop I can provide better direction on removing the disk / SSD

      • #50351

        pmbrown2
        Participant
        @pmbrown2

        Thank you. UGH! If I wait there and watch them see what I need and then come back and watch them install it? Is replacing a fan a big deal? Do they even have to turn it on? I have Inspiron 7573 with 1T SS drive.

    • #50362

      TeamKomando:John
      Participant
      @264458

      Hello pmbrown2,

      They would have to turn it on to verify the fan spins, however, I doubt they would need to log into your computer. You could always Encrypt your data to be safe, click or tap here to see how you can encrypt your device.

      Be sure you have a complete backup if you go this route, I have seen manufacturers factory default the Operating System when they are repairing a laptop.

      You can tap or click here for a disassembly video if you wish to remove your SATA SSD / M.2 SSD before shipping out for repair.

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