1 reply, 2 voices Last updated by TeamKomando:John 1 week, 4 days ago
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    • #55804

      BobE
      Participant
      @BobE

      My contract with iDrive is up for renewal and in looking at my account which I have had for many years, it appears that it is not backing up my information. I also would like to add a new computer. I have tried to contact them and get put on hold and then finally call terminated. I also feel that I don’t totally understand what the program offer and how it should be implemented, but can’t find any tutorial on use.

      Is iDrive still recommended as the best data backup service to use? If not, what is recommended.

      What is the key to getting support at iDrive? I am considering cancelling my renewal.

    • #55806

      TeamKomando:John
      Participant
      @264458

      Hello BobE,

      iDrive is still recommended.

      To add another computer tap or click here for directions.

      You can contact iDrive support by calling the following number 1 855 815 8706 between the hours of Monday – Friday, 6:00 AM to 11:30 PM PST

      Add a new Mac device.
      Add a new PC device.

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