3 replies, 2 voices Last updated by TeamKomando:John 3 years, 5 months ago
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    • #45264

      Glenn Munkres
      Member
      @mun4ks

      After viewing videos for a short while, my computer slows to a stop. After 5 minutes on a Zoom meeting I have to phone in to get sound as sound causes a complete lockup. On the videos, Task Manager shows 47% for processes but much higher under details. Many of the programs show .1% to 10% or 15%. It is like a program is calling roll to see if everyone is still running. During this time, the CPU shows 47% used, never more. If I do nothing and let the computer just run on its own for twenty or thirty minutes, all the small programs show 0% except System Interrupts, which now shows 47%, and the computer is locked up.

    • #45267

      TeamKomando:John
      Participant
      @264458

      Hello Glenn,

      Strange issue you have going on, might you be able to provide some more information about what you have inside you computer. System manufacturer, Model, Amount of Memory installed, how long you have had it, are you current with windows updates, when the machine locks up is it warm to the touch?

    • #45274

      Glenn Munkres
      Member
      @mun4ks

      OS Name Microsoft Windows 10 Home
      Version 10.0.19041 Build 19041
      System Manufacturer Dell Inc.
      System Model Latitude E6410
      Processor Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz, 2534 Mhz, 2 Core(s), 4 Logical Processor(s)
      Installed Physical Memory (RAM) 4.00 GB
      Total Physical Memory 3.80 GB
      Available Physical Memory 299 MB
      Total Virtual Memory 9.80 GB
      Available Virtual Memory 4.72 GB
      It runs warm, haven’t noticed it being more so at lock up.
      I can shake it loose by using Task manager to close some of the programs displayed, such as AOL Gold multiple Runtime Broker, multiple Microsoft Edge, etc.
      Computer thinks it only has that 47% once it goes off on this thing, or a program that does not show on Task Manager is using 53%?
      I have had the machine about 4 years and keep it updated.
      This started about the time of merger of AOL & Yahoo = Oath, and I have long suspected Oath of bugging me.

    • #45280

      TeamKomando:John
      Participant
      @264458

      Hello Glenn,

      Great information, thanks for providing it. The laptop has been available for 10 years and the laptop has only 4GB of DDR3 available for the whole system. You could attempt to make this thing last a bit longer with some upgrades Memory and SSD, however it really is time for a new laptop.

      You can try a few things to speed up your laptop and test the Hard Drive

      You an click or tap here to find Kim’s recommendations for laptops around $500 Dollars

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