[christine gray]

I have four 24-inch Acer monitors that I want to set up with my laptop; however right now would be happy to get one add’l screen set up/detected.
I have them connected to my laptop (windows 10) from the HDMI port on the monitor thru a HDMI splitter to the laptop HDMI port .
I can see the laptop screen on the monitors; however in setting up the display, only see one monitor (laptop) and that screen is duplicated on the other external monitors.
I can’t get the laptop to recognize/detect multiple monitors/displays.
Am sure it is something very simple that I am missing/not doing.
Same issue regardless of which laptop I use.
Thank you for your help.

[TeamKomando:John]

Hello Christine,

Depending on the model of the laptop you typcally can only add two additional screes without extra accessories. An HDMI splitter will only produce one Desktop no matter how many screens are attached. What ports do you have on your laptop HDMI & Display? Let us know what Model laptop you have and the Model of your splitters so we can further assist.

Additionally WinKey+P is a shortcut in Windows to switch between different display modes with external monitors.

[christine gray]

Thank you John.

HP Pavilion Laptop 15-cs2064st
2 USB SuperSpeed ports
HDMI port
USB Type-C port

HP Laptop 17-by2075cl
USB port
HDMI port
USB SuperSpeed ports (2)

SIIG
4Kx2K HDMI 4-Port Splitter
SIIG BQ11831x CE-H22C12-S1

I did check and both of these will support 2-3 monitors.
I did update the drivers as suggested by one resource…then another resource suggested I roll the update back which I did not do.

“Additionally WinKey+P is a shortcut in Windows to switch between different display modes with external monitors. ”
But under settings don’t you need to see that there are add’l monitors?

Thank you so much for your help.
Christine

[TeamKomando:John]

Hello Christine.

First off I want to go over the 4Kx2k HDMI 4 port splitter and state all this device does is take a single video source and reproduce that source on all 4 monitors. What is your goal using this splitter as all it is doing is showing the same display on 4 screens.

Winkey+R will resolve your issue where you stated “I can see the laptop screen on the monitors; however in setting up the display, only see one monitor (laptop) and that screen is duplicated on the other external monitors.”

I recommend first connecting a monitor directly to your laptop via HDMI, going into your display options and see if the monitor shows up in the display properties, if not please attempt a reboot, if it still does not show up please attempt updating your graphic drivers.

Depending on the input of your monitors, to get a 3RD display going you will need to utilize the USB-C connector or the USB SS connector.

USB-C to HDMI
USB-C to VGA
USB SS to HDMI
USB SS to VGA

[Author]

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