3 replies, 2 voices Last updated by TeamKomando:John 8 months, 3 weeks ago
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    • #56829

      tblanks253
      Participant
      @tblanks253

      I want to save emails from my Comcast account to my hard drive/external drive. I have done the same from other old email accounts but not been able to find a good way of doing this for Comcast. Calling Comcast for help was not productive (they didn’t know). Does anyone have any ideas?

    • #56834

      TeamKomando:John
      Participant
      @264458

      Hello tblank253,

      Are you accessing your mail from the web browser or are you using a mail client such as Outlook, Thunderbird or Apple Mail?

    • #56836

      tblanks253
      Participant
      @tblanks253

      I am going to Comcast via the browser for the emails. I played a bit with Thunderbird but found when I deleted the email from the Comcast account it was also deleted from Thunderbird.

      Thanks for inquiring.

    • #56837

      TeamKomando:John
      Participant
      @264458

      Hello tblanks253,

      You were halfway there in the past using Thunderbird, I recommend getting that set up again and then taking a look here at how to archive emails to a local folder on your computer.

      Once emails are archived, they will only be accessible on your Thunderbird mail client and not the webmail client unless you copy your emails to archive instead of moving them.

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