🎙️ Exciting news! Starting this week, Kim is streaming the show live Fridays at 12 p.m. Arizona time. See you there!

Home Q&A Forum Advanced Tech Support Saving Comcast/Xfinity emails

  • Saving Comcast/Xfinity emails

    Posted by tblanks253 on October 18, 2023 at 11:28 am

    I want to save emails from my Comcast account to my hard drive/external drive. I have done the same from other old email accounts but not been able to find a good way of doing this for Comcast. Calling Comcast for help was not productive (they didn’t know). Does anyone have any ideas?

    TeamKomando:John replied 1 year, 3 months ago 2 Members · 3 Replies
  • 3 Replies
  • TeamKomando:John

    Administrator
    October 18, 2023 at 1:23 pm

    Hello tblank253,

    Are you accessing your mail from the web browser or are you using a mail client such as Outlook, Thunderbird or Apple Mail?

  • tblanks253

    Member
    October 18, 2023 at 10:58 pm

    I am going to Comcast via the browser for the emails. I played a bit with Thunderbird but found when I deleted the email from the Comcast account it was also deleted from Thunderbird.

    Thanks for inquiring.

  • TeamKomando:John

    Administrator
    October 19, 2023 at 8:52 am

    Hello tblanks253,

    You were halfway there in the past using Thunderbird, I recommend getting that set up again and then taking a look here at how to archive emails to a local folder on your computer.

    Once emails are archived, they will only be accessible on your Thunderbird mail client and not the webmail client unless you copy your emails to archive instead of moving them.

Log in to reply.