When I set up the account I used my PO box because our bills are paid through that address. They said my home address doesn’t exist, at the same time they can search for it and it comes up. Since we don’t have mail delivery(we have to get mail at the PO) when they put in my physical address it doesn’t recognize it. Most companies over ride this but Verizon says they can’t. Sounds like they don’t want to bother with it.
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