#53298

Cowboy
Participant
@Cowboy

Good News…..
I have a fix for my problem, thanks so Samsung.
It took a little digging but I am able to backup, restore and I went the distance by doing a factory reset and restore to success. The only issue was after the restore I had to manually reset my ringtones for contacts. Which if that’s the worst, then I am satisfied.

So this post can be closed and I thank you for your help.