Q&A Forum > > Reply To: New texts on Android make NO notification sound Start a new discussion August 29, 2022 at 2:42 pm #54214 TeamKomando:JohnParticipant @264458 Hello Jim, Check this setting I found it by going to messages>settings>notifications>tap the words “incoming messages”>advanced>sound. I suspect you have the sound set to none. If that does not work, perform a backup of important data and then factory reset by doing the following. From a Home screen, swipe up to display all apps. Navigate: Settings. System. Reset options. … Tap. Erase all data (factory reset). Tap. Erase all data. Tap. Erase all data.