4 replies, 2 voices Last updated by TeamKomando:John 1 month, 1 week ago
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    • April 27, 2023 at 1:43 pm #56257

      Jackie Hamann
      Participant
      @jackie.65@frontier.com

      Android user (Verizon) can’t text iPhone user ( AT&T) 4-6 weeks ago. Both carriers says it’s the other carriers issue.

    • April 27, 2023 at 2:36 pm #56258

      TeamKomando:John
      Participant
      @264458

      Are either of you able to message other? People on similar similar carriers? Or is it an isolated issue only between you too?

    • April 27, 2023 at 3:45 pm #56259

      Jackie Hamann
      Participant
      @jackie.65@frontier.com

      Isolated issue. I can receive iPhone messages but I can’t send anything to iPhone.

    • April 27, 2023 at 3:49 pm #56260

      Jackie Hamann
      Participant
      @jackie.65@frontier.com

      It is just this one friend that I can’t receive messages from. I can send messages from other iPhone users. I can also receive messages from said iPhone user but I can’t reply or initiate a text.

    • April 28, 2023 at 8:43 am #56261

      TeamKomando:John
      Participant
      @264458

      Hello Jackie Hamann,

      Please make sure your phone is up to date, the do the following to make sure you haven’t accidentally blocked your friend.

      “To unblock a phone number, contact, or email address, swipe left over the entry, then tap Unblock.” Have a look at the ‘Manage your blocked phone numbers, contacts, and emails’ section of the link we posted previously for more information.

      Additionally,
      Are you able to text any other contacts that are using the same carrier as your friend?

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